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Skills & Qualities for the 21st Century World of Work

It’s not too early to think about getting your first part-time or full-time job. The following skills are consistently identified as critical for anyone seeking to be successful in the 21st century world of work. 

Information and communication skills

  • Ability to communicate verbally with people inside and outside an organization
  • Ability to communicate in writing
  • Ability to obtain and process information
  • Ability to create and/or edit written reports

Thinking and problem-solving skills

  • Ability to make sound decisions and solve problems
  • Ability to plan, organize and prioritize work
  • Ability to analyze quantitative data
  • Ability to think critically and creatively

Interpersonal and self-directional skills

  • Ability to influence others
  • Ability to work in a team structure
  • Ability to demonstrate responsibility and self-discipline
  • Displays positive attitude and sense of self-worth
  • Takes responsibility for professional growth

Technical skills

  • Technical knowledge related to the job
  • Proficiency with computer software programs

For additional information, visit the Employability Skills Framework.